**Access Community Social Media Platform - Advertisement Services Refund Policy**
Thank you for choosing to advertise with Access Community! Our Advertisement Services are designed to help businesses and individuals reach our vibrant community with their messages and promotions. Please read this Refund Policy carefully before purchasing any Advertisement Services.
**1. Refund Eligibility**
a. **Unsatisfactory Advertisement Performance:** If you are dissatisfied with the performance of your advertisement on our platform, you may be eligible for a refund. Refund eligibility will be determined on a case-by-case basis, taking into account factors such as ad targeting, reach, engagement, and any technical issues affecting the delivery or display of your advertisement.
b. **Cancellation Before Advertisement Start Date:** If you cancel your advertisement before the scheduled start date, you may be eligible for a refund of the advertisement fee, minus any applicable processing fees.
**2. Refund Process**
a. To request a refund, please contact our Advertisement Services team at support@access-community.com with details of your request.
b. Refund requests will be reviewed by our team, and eligibility will be determined based on the criteria outlined in this policy.
c. If your refund request is approved, we will process the refund to the original payment method used for the advertisement purchase.
**3. No Refund in Certain Circumstances**
a. **Advertisement Performance:** We do not guarantee specific results or outcomes from advertisements placed on our platform. Therefore, refunds will not be granted solely based on the performance metrics of the advertisement.
b. **Violation of Advertisement Guidelines:** Refunds will not be granted if your advertisement is found to violate our Advertisement Guidelines or Terms of Use.
**4. Contact Us**
If you have any questions about this Refund Policy or would like to request a refund, please contact our Advertisement Services team at advertisement@access-community.com.
Thank you for choosing Access Community for your advertising needs!